BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Rethinking Profit: A New Era for Hospitality Inspired by a meaningful lunch with Lars Kure Juul — always a spark for Maverick thinking. What if the profits we’ve been chasing were never real? Just numbers built on borrowed time and borrowed trust? For too long, we’ve treated the planet, our teams, and our guests as infinite resources. But now, the cracks are showing. People are tired. Nature...
2 months ago • 1 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. Landing…not launchingI’m treating the first weeks of the year as a landing, not launchingI no longer tend to view January 1st as a fresh start, a new beginning……but a continuation of the life and impact I’m trying to build.I believe that all this extra pressure on our lives is for no good reason. Just look at the amount of “new-year-new-me” content out there right now.January isn’t the start of a new...
3 months ago • 2 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Purpose as a Compass.Maverick Leaders echoes the same truth......having a clarity of purpose and direction is the bedrock of building a great company. But how many truly put it at the heart of every decision and every action?In hospitality, where complexity meets creativity, establishing this purpose can feel elusive and more aspirational than practical. Yet, the most visionary leaders know...
4 months ago • 2 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Growth Through Hospitality Growth is usually framed in financial or operational terms. But what if hospitality — the act of serving others — was your true growth engine? Got this insight after my interview with Maverick Howard Lewis Maverick leaders flip the script. They grow by putting hospitality at the heart. Danny Meyer’s Union Square Hospitality didn’t just scale restaurants. They scaled:...
4 months ago • 1 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT As leaders, our ENERGY doesn’t just affect us; it impacts everyone around us—our teams, our decision-making, and even the overall atmosphere. I found myself running low on ENERGY, and it didn’t take long to notice the ripple effect on my work and the people around me. Therefore, I have done several things in the last weeks to build my ENERGY back up and manage it better: - Sleep more - early...
5 months ago • 1 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Why Hospitality Must Help Us Do Hard Things Somewhere along the way, hospitality became obsessed with comfort. Soft towels. Room service. Predictability. But what if that’s not what people actually want — or need? In my recent podcast conversation, @Jannes Sörensen, founder of @Kepler Hotel Group and @Kepler International Hospitality Academy, said something very counterintuitive. "The most...
7 months ago • 1 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Is My Situation Really a Problem? Winston Churchill once said, “Never let a good crisis go to waste.” But when facing big challenges, it’s hard not to see the situation as a crisis. You’re stuck Revenue channels aren’t flowing Your team is struggling and every strategy feels like it’s hitting a wall. But here’s the twist: what if the real problem isn’t the problem itself? I was listening to a...
7 months ago • 2 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Only As Good As Your Worst DaySuccess is often measured when life and work are in a state of harmony and productivity.But how we do things on the days when everything goes well is not that important. Remember, you're only as good as your worst day, and it's on these challenging days that we often find the best learning opportunities. How you handle those bad days says more about your potential...
8 months ago • 1 min read
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT How do I build a culture of MASTERY? A leader recently asked me how he could help his team embrace mastery more effectively. Observing what Maverick leaders KNOW and DO over the last two decades has given me an understanding that mastery is implemented into how Mavericks do anything. It’s more a pursuit than a practice. You can feel this unmistakable intent when you visit the company, engage...
8 months ago • 2 min read