We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So don’t just be like the others! Dare to Be Different ✊
🎧🎙 Maverick Talk 🚀🎧 - The Prepared Don't Panic
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Five minutes that could transform your leadership and business forever. THOUGHTThe Prepared Don't PanicPanic is a symptom of unprepared leadership. When a crisis hits, unprepared teams freeze. Prepared ones adapt — because they’ve already rehearsed the hard stuff. Legendary Coach Bill Belichick said on being ready: “Preparation is never wasted, regardless of outcome.” This is true in kitchens, boardrooms, and football fields. The Maverick Leaders I meet simulate chaos before it happens. Not just clean up after. Want your team to handle pressure like pros? Make preparation a non-negotiable part of your culture:
Because preparation creates peace of mind. And peace of mind creates consistent performance. Are you building a team that can handle stress… …or just praying it doesn’t show up? Where do you need to start preparing — before it’s too late? LATEST EPISODELearn:🧠 Why financial transparency builds trust BOOK I'M READINGOne of the many reflections I had while reading fellow Maverick Nicole Antonio-Gadsdon’s book Help Wanted is this: efficiency keeps the lights on, but it’s not what guests remember. In hospitality, people don’t talk about how quickly they were checked in — they remember how you made them feel.
QUOTECOMING SOONMORE LEARNINGThis Newsletter was brought to you by Monotree is the "Branded Front Door" for your workforce, built to help leaders build their culture and simplify the employee experience. With Monotree, you can streamline internal communications, automate onboarding, and centralise training—all from one unified, custom-branded platform. It’s intuitive, scalable, and trusted by forward-thinking companies to keep their teams connected and informed, no matter where they are. We’re proud to partner with a company that shares our mission to put people first, helping organisations focus on what really matters: their team’s growth, engagement, and long-term success. Was this email forwarded to you? Subscribe to the newsletter via the link below👇 👉SHARE THE LOVE DEAR MAVERICKS 📧 Please forward the newsletter to someone you think would benefit. Until next TIME! |
Hospitality Mavericks
We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So don’t just be like the others! Dare to Be Different ✊
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Rethinking Profit: A New Era for Hospitality Inspired by a meaningful lunch with Lars Kure Juul — always a spark for Maverick thinking. What if the profits we’ve been chasing were never real? Just numbers built on borrowed time and borrowed trust? For too long, we’ve treated the planet, our teams, and our guests as infinite resources. But now, the cracks are showing. People are tired. Nature...
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. Landing…not launchingI’m treating the first weeks of the year as a landing, not launchingI no longer tend to view January 1st as a fresh start, a new beginning……but a continuation of the life and impact I’m trying to build.I believe that all this extra pressure on our lives is for no good reason. Just look at the amount of “new-year-new-me” content out there right now.January isn’t the start of a new...
BY MICHAEL TINGSAGER Five minutes that could transform your leadership and business forever. THOUGHT Purpose as a Compass.Maverick Leaders echoes the same truth......having a clarity of purpose and direction is the bedrock of building a great company. But how many truly put it at the heart of every decision and every action?In hospitality, where complexity meets creativity, establishing this purpose can feel elusive and more aspirational than practical. Yet, the most visionary leaders know...